Sitrin
VIP
To be honest, I have only had at most, one bad situation with Dwayne a while back and it was dealt with calmly by him, so I don't think demotion is the right thing to do, if anything, he should talk with the owners and get a sort of "training exercise" if you know what I mean, to help him make sure he knows how to deal with situations, as in the past I have seen him rush to his decision a bit to quickly.